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Healthcare

Department of Social Welfare and Health Care

+372 736 1300
sto@raad.tartu.ee

Raekoja plats 3, 51003 Tartu

Healthcare

Health insurance
For the purposes of health insurance, the insurer is the Estonian Health Insurance Fund. An insured person is a permanent resident of Estonia or a person residing in Estonia on the basis of a residence permit or the right of residence who works and for whom an employer pays social tax. Insured persons include persons under 19 years of age, pregnant women, pensioners, persons having partial work ability or no work ability, persons who acquire basic or upper secondary education in Estonia or a foreign state, students of vocational educational institutions and institutions of higher education.

Family doctor, family nurse
Every citizen of Estonia has, regardless of the existence or lack of health insurance, a family doctor to whom they can turn with their health concern. In order to register oneself in the practice list of a family doctor/to change the family doctor, an application must be submitted to the requested family doctor. The contact details of family doctors of the City of Tartu can be found on the home page of the City of Tartu. The application form can be found on the home page of the Estonian Health Insurance Fund and the City of Tartu. A visit to a family doctor is free of charge for a person covered by health insurance while a visit to a family doctor made by a citizen of Tartu not covered by health insurance is paid by the City of Tartu. A family doctor may request a fee for a home visit and a fee is also requested upon issue of documents (e.g. health certificate of a driver of a power-driven vehicle). No fee may be requested for a home visit made to pregnant women and children under 2 years of age.

In the event of an acute health disorder, a person can have access to a family doctor/ family nurse on the same day, in other events within five working days. Round-the-clock advice is provided through the national Family Doctor Advice Line at 1220; the first five minutes of a call are free of charge.

Health care in schools
Health care service in schools is provided by a nurse and the school health care service is free of charge for children. The school health care service includes the assessment of the state of health and coping of a student; provision, if necessary, of emergency care; notification of a parent of any abnormalities found during a medical examination; referral, if necessary, of a student to the consultation of a family doctor or a medical specialist; and immunisation of a student according to the national immunisation schedule with the written consent of a parent.

Medical specialist, dentist
A referral from a family doctor is needed to visit a medical specialist. No referral is needed to visit a gynaecologist, dermatologist, ophthalmologist, psychiatrist or dentist. Specialised medical care of persons covered by health insurance is paid for by the Estonian Health Insurance Fund (if the service is provided by a contractual partner of the Estonian Health Insurance Fund, according to the list of health services), the person must themselves pay a visit fee of 5 euros. No visit fee is requested from pregnant women and children under 2 years of age.

The first visit made to a medical specialist by a citizen of Tartu not covered by health insurance is paid for by the City of Tartu (if the service is provided by a contractual partner of the Estonian Health Insurance Fund, according to the list of health services), the person must themselves pay a visit fee of 5 euros. Citizens of Tartu not covered by health insurance for whose first visit to a medical specialist is paid for by the City of Tartu also need a referral from a family doctor to visit a gynaecologist, dermatologist, ophthalmologist or psychiatrist.

In the event of an appointment with extra charge or when visiting a service provider who is not a contractual partner of the Estonian Health Insurance Fund, the person pays for the visit themselves. The contractual partners of the Estonian Health Insurance Fund can be found on the home page of the Estonian Health Insurance Fund.

Adults, whether or not they are covered by health insurance, pay for a visit to a dentist themselves. The dental care benefit is paid on the basis of an application to persons having partial work ability or no work ability, old-age pensioners, pregnant women and mothers of children under one year of age. The amount and application forms of the dental care benefit can be found on the home page of the Estonian Health Insurance Fund.

Dental care for persons under 19 years of age covered by health insurance is free of charge if the service is provided by a contractual partner of the Estonian Health Insurance Fund according to the list of health care services. The contractual partners of the Estonian Health Insurance Fund can be found on the home page of the Estonian Health Insurance Fund.

Emergency medical care
Emergency medical care of persons, whether or not they are covered by health insurance, is free of charge. The visit fee payable in the Emergency Medicine Department is 5 euros. No visit fee is requested from pregnant women and children under 2 years of age. The visit fee for citizens of Tartu of 0 to 19 years of age in the Emergency Medicine Department of Tartu University Hospital is paid for by the City of Tartu. No visit fee is requested if the provision of emergency ambulatory medical care is immediately followed by hospital treatment.

To receive urgent care, call the 112 emergency number free of charge and describe what happened and when it occurred. If necessary, a Rescue Centre medic will counsel you in the provision of first aid.

Hospital treatment
Hospital treatment of persons covered by health insurance is paid for by the Estonian Health Insurance Fund. The patient themselves pays 2.50 euros of the in-patient fee for up to 10 days of their stay in hospital. No in-patient fee is asked in the event of hospital treatment related to pregnancy and childbirth and from persons under 18 years of age. Persons not covered by health insurance pay for their hospital treatment themselves.

Medicinal products and pharmacies
Persons not covered by health insurance pay for their non-prescription and prescription medicinal products in full. In order to buy prescription medicinal products, you need a prescription; non-prescription medicinal products can be bought without a prescription. Prescription medicinal products include, for example, antibiotics, medicinal products for certain chronic diseases (e.g. medicinal products for diabetes) and contraceptive hormone preparations. Non-prescription medicinal products include, for example, vitamins, slight painkillers and SOS pills to prevent pregnancy.

Persons covered by health insurance can buy prescription medicinal products entered in the reimbursement list at a discount of 50%, 75%, 90% or 100% while non-prescription products are paid for by the person in full. A prescription for a medicinal product is issued by a family doctor or a medical specialist either on paper or digitally (requires the existence of an ID card). In the case of non-prescription medicinal products it is the dispensing chemist who helps choose a suitable medicinal product. Of the pharmacies of the City of Tartu, the one open round the clock is the Raekoja /Town Hall/ pharmacy.

In Arabic

The translation has been made under the “Exchange of information by Department of Social Welfare and Health Care of Tartu City Government about public services” project of the Department of Social Welfare and Health Care of Tartu City Government and is co-financed by the European Union through the Asylum, Migration and Integration Fund and by the Ministry of the Interior of the Republic of Estonia.

Last changed 07.04.2017