Tartu Bus Card
From 1st September 2015, the City of Tartu started using a modern ticketing system which is already in use in many places throughout Estonia and Europe. A contactless plastic chip card, or a sticker, which must be swiped at on-board validators upon entering a city bus, has been introduced. Use of the bus card is compulsory for all passengers, except those travelling for free under the provisions of the Public Transportation Act. Pensioners over the age of 65 and other passengers with the right to free travel from the City of Tartu, must also register their journey at the validator. Students can use their new student cards as bus cards. Tartu bus cards can also be used in Tartu County, Tallinn, Jõgeva County, Narva, Rakvere, Sillamäe, Lääne-Viru County, Hiiumaa, Saaremaa, Valga County, Põlva County and on Go Bus intercity lines. Bus cards of Tallinn, Go Bus and Ridango can be used in Tartu and vice versa.
- Bus cards can be purchased at R-Kiosk, shopping centres and other stores. A list of retailers is available at https://tartu.pilet.ee/pages/retailers. Cards cost €2.
- Passengers aged 65+ and other passengers with the right to free travel from the City of Tartu can receive their first bus card for free, upon presentation of a valid identity document. Cards can be collected from the City Hall Information Centre.
How can I use the bus card?
The ticketing system uses credit card-sized bus cards and similarly sized stickers, which can be attached to a wallet, telephone, or any other handy item. Both the card and the sticker function as bus cards and passengers can decide which one is most convenient for them.
- Buy a card from sales points
- Register your card
*at sales points (€1)
*on the Internet www.tartu.ee/bussikaart
- Load money onto your card or buy a ticket:
*at sales points
*via your mobile phone
- Board the bus and hold your card up to one of the on-board validators, until you hear a beep.
- Safe travels!
Why should I personalise my bus card?
- Both registered and non-registered cards can be used, but only registered cards (a card linked to one particular person) can receive a travel concession.
- Using a registered card also ensures that your credit is preserved in the event of you losing your card.
Registered cards are valid only with valid identification. Bus cards can be registered at sales points and online at https://tartu.pilet.ee/buy.
How do I load money onto my card?
You can load money onto your card and buy tickets at sales points, online at https://tartu.pilet.ee/buy and via mobile phone.
Dial: 1322*ticket code*card number*(star). An additional service fee of 0.32 EUR, and, if requested, a reminder fee of 0.51 EUR, will be added to the ticket price. A short reminder will be sent via SMS to remind you that your ticket is about to expire.
|Ticket Code/Ticket Code with Reminder||Amount / Ticket|
|112||10-day ticket (€7.03)|
|309||10-day concession ticket (pupils, university students, Estonian pensioners, severely disabled individuals) (€3.52)|
|114||30-day ticket (€15.34)|
|327||30-day concession (pupils and severely disabled individuals) (€5.11)|
|318||30-day ticket (university students and Estonian pensioners) (€7.67)|
|272||90-day ticket (€35.15)|
You can check the account balance on your card at the on-board validators. Swipe the card once to register your trip and swipe it again to bring up your account balance. You can also check your balance at sales points and online at https://tartu.pilet.ee.
A QR ticket is an electronic transportation ticket along with a square barcode (QR code), with the aid of which it is possible to register a ticket on the bus at the validator. To register a QR ticket, one must place the QR code displayed on the screen of their smart device or printed on a piece of paper next to the screen of the validator’s code reader. A maximum of 10 one-hour tickets can be purchased with a single QR ticket, with the desired number needing to be selected at the time of purchase. With a QR ticket it is possible to pay for the trips of multiple co-travellers at the same time, using the arrows to select the corresponding number of tickets from the validator and confirming the purchase by registering the QR code.
Travelling and Using the Validator
When boarding a bus, hold your card or sticker up to the validator until you hear a beep. If your card has credit or a valid ticket, but you have not validated your trip, you may be fined. You can check your account balance by swiping your card a second time. Up to five people can travel together with single tickets using one card. First, register your card at the validator, then choose the number of tickets to be purchased using the arrows on the validator, then confirm your purchase by pressing OK and swiping your card again. Additional travellers can buy full-priced tickets only.
Follow validator instructions:
Blue – swipe card
Yellow – wait, your right to travel is being confirmed
Green – ticket activated/season ticket, ticket concession valid
Red – No right to travel/insufficient funds on your card